Shipping
All orders ship from our U.S. warehouse. Your stamps are packed and dispatched from stock already held in the United States, so there are no overseas delays or customs charges.
- Processing time: 1 business day
- Delivery time: 5–7 business days after dispatch
- Shipping cost: free shipping on every order
- Tracking: a tracking number is emailed as soon as your parcel leaves the warehouse
- Service area: we currently ship within the United States only
If your order is late
If your tracking number has not updated for more than five business days, email jacokk59@gmail.com with your order number and we will chase it with the carrier or reship at no cost to you.
Lost or damaged parcels
Please check your parcel on arrival and report any damage or missing items within 30 days of the dispatch date. Send your order number plus a photo of the packaging and we will replace or refund the affected items.
Wrong address
Please double-check the shipping address at checkout. Orders are dispatched automatically, so address changes are only possible before the order is marked as shipped.